Sears in Salinas, CA Open now

Reviews about Sears

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  January 22, 2020, by Jacquelyn Mancera
  !*costumer service is the worse I've ever had*! This happened an hour ago. This cashier Felipe light tan skin grey hair (balding from the top) glasses black with green insides about 5'5. My mother and I were in line and my dad was near the counter. Then he proceeds to walk off and my dad asked where he's going and he says to us "oh go to the other side there's 4 cashiers". And he just brushed us off aside. And my mom got upset and said "well yeah there's nothing left to do" because he wouldn't help us. So we asked to speak to his manager and I know for a fact he was telling her something about us and made us sound bad. So she comes out I don't know he name she was about 5'6 dark brown/black hair collar bone length black glasses with fake silver jewels she was about 210 pounds she didn't wear any makeup she had a lighter complexion. And my mom says what he did and then she proceeds to tell us "well if you're gunna give him attitude you're gunna get one back" and then she told my mother "you're giving me attitude" and I stepped in and said "is this how you are representing sears?" And she stayed quite. And she was giving us attitude as soon as she started speaking to us. So then we asked to speak to her manager and he was tall 6'3 dirty blonde hair light complexion which was her manager and he just apologized and that's it. At least I know where not to shop anymore .